- What Success Looks Like In This Job
Assist the Licensing Administrator with a variety of duties to support of the County’s licensing program. Duties include inspections/investigations of licensed liquor and marijuana businesses as well as assist applicants through the licensing process and review/process licensing documents. Other duties include serving the Liquor and Marijuana Licensing Authority Board and explaining complex regulations and concepts to County staff and the general public.
- Examples of Duties for Success
- Perform inspections/investigations of licensed liquor and marijuana businesses to ensure compliance with regulations, ordinances, codes and statutes.
- Compile reports regarding on-site inspections/investigations to track compliance.
- Assist other County departments and partner agencies by providing information and compiling data.
- Establish and maintain collaborative working relationships with internal and external agencies to provide the best customer service.
- Respond to inquiries in a timely manner via on-site visits, telephone, and/or email.
- Provide information and assistance to the public regarding Adams County liquor, marijuana, and ambulance licensing policies; as well as all related topics.
- Review licensing applications for completeness and administer a review process in cooperation with all necessary County departments and outside agencies.
- Maintain records for all licenses issued and minutes recorded.
- Compile, collect, and print documents/records requested by the public and authorized by the County Attorney.
- Perform a variety of general office duties, including but not limited to; data input, drafting correspondence and reports, answering phones, scanning documents, and ordering supplies.
- Assist the Licensing Administrator with preparation of all licensing documents, oversight of licensing hearings and administration of actions taken by the Liquor and Marijuana Licensing Authority Board in accordance with local regulations.
- Perform other related duties and responsibilities as required.
- Qualifications for Success
- Ability to deal effectively with the public, excellent customer service skills.
- Experience performing research independently.
- Experience resolving challenging concerns and complaints.
- Ability to explain complex regulations and concepts to the general public in a clear, understandable manner.
- Strong written and oral communications skills are required.
- Ability to maintain accurate documentation and case files on all investigations, inspections, enforcement actions, and other job-related activities including accurate and detailed information.
- Experience with regulation, code and ordinance violations and the process to resolve/address the violations.
- Must operate a motor vehicle safely.
- Experience using electronic information systems, personal computers, and office software such as word processing, database management, presentation software, the internet and e-mail. Basic experience with Geographic Information Systems (GIS) is preferred.
- Communicate clearly and concisely, both orally and in writing.
- Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work.
- More Qualifications for Success
- Applicants must possess two or more years of experience in a professional administrative and/or compliance role within a government environment.
- Inspection experience preferred.
Education and Training: High School Diploma or GED required
License or Certificate: Possession of, or ability to obtain, a valid Colorado Drivers License
Background Check: Must pass a criminal (CBI) background check.